FAQs

Getting Started

What exactly is A Smart CV?

A Smart CV is a web-based platform that stores your complete work history and uses AI to create tailored CVs and cover letters for specific job applications. Rather than starting from scratch each time, you input your career details once, and our intelligent system selects the most relevant bits for each role you apply for.

How is this different from other CV builders?

Most CV builders simply reformat the same information you give them. We’re quite different – we store your entire career history (every role, achievement, and skill) and then intelligently select what’s most relevant for each specific job. It’s like having a personal assistant who knows your complete professional story and can highlight the perfect bits for each application.

Do I need to be tech-savvy to use it?

Not at all! We’ve designed it to be straightforward and user-friendly. If you can use email or social media, you’ll find A Smart CV easy to navigate. Plus, we’re always here to help if you get stuck.

How It Works

How do I get my information into the system?

You can either type or copy and paste your information through our simple forms. We’ll guide you through each step, so you won’t miss anything important.

How does the AI know what to include in my tailored CV?

When you paste in a job description, our AI analyses what the employer is looking for and matches it against your complete work history. It identifies the most relevant experiences, skills, and achievements that align with that specific role. Clever, isn’t it?

Can I edit the AI-generated CV before downloading?

Absolutely! In fact, we encourage it. The AI creates a brilliant foundation, but you can add your personal touch, adjust the wording, or emphasise certain points. It’s your CV, and it should sound like you.

Features and Functionality

What file formats can I download my CV in?

You can download your CV as a PDF. This gives you flexibility depending on what the employer requests or your personal preference.

Do you create cover letters too?

Yes! Just like with CVs, we analyse the job description and your career history to create a tailored cover letter. Again, you can edit it to add your personal voice before downloading.

Can I track my job applications?

Definitely. We provide a dashboard where you can see all your applications, track their status, and keep notes about each opportunity. No more losing track of where you’ve applied or which version of your CV you sent!

Pricing and Subscriptions

How much does it cost?

We offer several subscription options to suit different needs:

  • 14 days for £12.99 (£0.93 per day)
  • 30 days for £19.99 (£0.67 per day)
  • 90 days for £44.99 (£0.50 per day)
  • 365 days for £149.99 (£0.41 per day)

All plans include unlimited CV and cover letter generation, access to all templates, and application tracking.

What’s the difference between the subscription tiers?

The longer subscriptions offer better value and additional features like 1:1 support, premium newsletters, and priority access to new features. Choose what works best for your job search timeline and career plans.

Is there a free trial?

We occasionally offer promotional trials, but generally, our pricing is designed to be accessible whilst ensuring we can provide excellent service and continuous improvements. We’re confident in our product and service.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. Your plan will run until the end of your current billing period, so you won’t lose any time you’ve already paid for.

Data and Security

Is my personal information secure?

Absolutely. We use bank-level security to protect your data. Your information is encrypted and stored securely, and we never share your personal details with anyone without your explicit permission.

Who can see my CV and personal information?

Only you can access your account and information. We don’t share, sell, or display your data to anyone else. Your career information stays completely private unless you choose to download and share your CV yourself.

What happens to my data if I cancel my subscription?

Your data remains secure in our system even after cancellation, so you can reactivate your account later if needed. If you want your data completely removed, just let us know and we’ll handle that promptly.

Technical Support

What if the website isn’t working properly?

Technical hiccups can be frustrating, especially when you’re job hunting. If something’s not working as expected, drop us a line immediately and we’ll sort it out. We’re committed to keeping everything running smoothly.

Do you offer customer support?

Yes! All subscribers get email support, and our longer-term plans include 1:1 support when you need extra help. We’re here to ensure you get the most out of A Smart CV.

What browsers work best with A Smart CV?

A Smart CV works with all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.

Job Search Support

Will using A Smart CV guarantee I get a job?

Whilst we can’t guarantee job offers (that depends on many factors beyond your CV), we can help you present your experience in the most compelling way possible. Job seekers consistently report getting more interviews when using tailored CVs compared to generic ones.

Do you provide career advice beyond CV writing?

Our premium newsletters include loads of career guidance, job search strategies, and insights from recruitment experts. We’re building a supportive community around career success, not just CV creation. If there’s anything more specific just drop us an email or DM us on social media.

Can A Smart CV help with different types of roles?

Absolutely. Whether you’re looking for your first job, a new permanent position, contract work, part-time roles, or making a career change, our system adapts to highlight the right experience for any opportunity.

Getting the Most from A Smart CV

How often should I update my information?

We recommend adding new achievements, skills, or experiences as soon as you gain them. Set a monthly reminder to review and update your profile – it only takes a few minutes and ensures you’re always ready for new opportunities.

Any tips for getting the best results?

Be thorough when inputting your career history – include everything, even small achievements. The more information you give us, the better we can tailor your applications. Also, always review and personalise the AI-generated content before downloading.

What if I’m not happy with the results?

We’re confident you’ll love what A Smart CV can do for your job search, but if something’s not working for you, please get in touch. We’re always looking to improve and want to ensure every user has a brilliant experience.

Still have questions?

Don’t hesitate to reach out – we’re here to help make your job search more successful and a lot less stressful. You can contact us at sam@asmartcv.com and we’ll get back to you promptly.